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Authorized partner upload

Add documents to an existing case.

If a case worker or family member shared a case number with you, you can submit supporting documents directly. No account is required. Every upload is recorded against the case and entered into the audit log.

Your files are encrypted end-to-end

Verifying TLS…

Documents you upload are encrypted in transit with TLS 1.3 and protected at rest with AES-256 encryption and row-level access controls. Only you and your assigned case worker can view them.

TLS 1.3 in transit AES-256 at rest

Case

Enter the exact case number provided to you by the family or case worker.

The case worker issues this code when they grant you partner access. Codes expire.

Verify the code first — you'll only be able to upload once it's confirmed.

Your identity

We record who submitted the document for the audit log.

Document

PDF or JPG only. Maximum 25 MB.

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