Your Legal Right
Under Romanian law, adoption records are confidential and can be released only to:
- The adoptee
- The adoptive parents (if the adoptee is a minor)
- A court-appointed legal representative
These rights cannot be transferred to any organization, including Heartline.
How Heartline Helps
Although we cannot access or receive your confidential file, we provide full support throughout your search:
- Prepare your official request
- Submit your signed documents to the authorities
- Guide you step-by-step through the process
- Help you understand the documents once you receive them
You remain the rights-holder. We walk beside you.
Escalation & Advocacy
When authorities delay, ignore, or mishandle your request, Heartline takes action.
We apply structured, lawful pressure through:
- Administrative escalation to DGASPC leadership
- Formal complaints to ANPDCA
- GDPR-based data access complaints
- Legal notices demanding compliance
These steps often resolve the issue without litigation.
If necessary, we support you in pursuing a court action to compel release of your records.
Heartline does not replace your legal rights — we help enforce them.
What We Cannot Do
To remain fully compliant with Romanian law, Heartline cannot:
- Receive your adoption file
- Access confidential adoption documents
- Obtain biological family information on your behalf
Authorities will always send the documents directly to you.
Our Commitment
Heartline Romania Inc. is dedicated to:
- Protecting your privacy
- Respecting Romanian adoption law
- Supporting your search with dignity and care
- Advocating for your right to know your story
- Taking action when authorities fail to act
Your past belongs to you. We help you reach it — and we stand up for you when the system does not.